Voice services in the business world are still relied upon as being critical services that cannot be disrupted. When power fails or other systems go down, the essential services that must be kept up and running are your voice communications. At NET6, our unique ability allows you to have all the necessary services at your desktop without the worry of managing the complexity of today’s call centre world.

The NET6 Hosted Call Centre Services will protect this critical application from downtime by hosting your call centre services in our data centre.

• Service will be structured, dedicated and hosted on our IP-PBX, located in our fully diversified, redundant data centre.
• Voice application upgrades will be managed by NET6 with cost of the application/service as a onetime customer charge.
• Maintenance and repair technicians will be available to proactively manage any critical issues that might unexpectedly arise.

By subscribing to NET6 services we can offer ‘service availability’ second to none, which will leave you with the knowledge and peace of mind that the most qualified and certified people are ensuring your service surpasses anything in today’s market. With our services we offer full connectivity solutions in partnership with Bell Canada. Our relationship allows us to provision connectivity and manage all billing and other activity which means never having to deal with a ‘Telco’.

Hosted and Managed Services with guaranteed up time, whether it is for your voice or your data applications, NET6 will create efficiency and effectiveness via our first class data centre.

Your voice services along with your call centre applications will reside on our Hosted Infrastructure in our fully diversified facility:

• • Diverse power from 2 Ontario Hydro Sub Stations
  • Two Diesel Powered Generators on-site
  • Diverse Fibre entrances into the facility
  • Four Separate Carriers available on-site
  • Two Bell Canada Central Offices serving the facility
• All basic MAC (moves, adds and changes) will be part of the contract along with regularly scheduled upgrades from the equipment manufacturer.
• Your connectivity will be delivered from the your premises to the NET6 Data Centre in Hamilton via a fully managed (hardware, software and design included) 10Mb broadband circuit with 2Mb guaranteed burstable to 10Mb and access to Internet services which are billed at a set per Mb rate.

At NET6 Communications, we focus on applying our technology and know-how to your communication challenges to create reliable, scalable, cost-effective solutions that enhance the way you communicate with your customers and business partners. Our goal is to help your business realize its fullest potential through our service model.